Banking on a delightful experience
Most recently, I built out the first-ever User Experience practice at a proudly-local, mid-sized bank in Cincinnati OH: First Financial Bank. Under my, and my team’s influence, the bank had it’s first UX Research repository, design system, client panel, and design-thinking workshop! As most of my work was strategic & future-focused in nature, please request to see my password protected portfolio for any other details about my work at the bank.